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The case for a single engineer

1 min readNotes

The case for a single engineer

The spreadsheet floor

Most operational teams aren't running on no software — they're running on a stack of spreadsheets, a handful of SaaS subscriptions and one heroic admin who knows where everything lives.

That floor is higher than people think. Replacing it badly is worse than leaving it alone.

What changes first

The first thing that has to change is reporting. Not because reporting matters most, but because it surfaces the seams in the data model that everything else depends on.

What changes last

The last thing to change is the workflow the operator already trusts. You earn the right to redesign it by getting every adjacent surface to feel inevitable first.

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